Monday, June 16, 2014

R77.10 MDM clean installation fails in the lab

From time to time I am hearing complains about failing Multi Domain Managemet lab installations with R77.10.

Basically, after seemingly correct installation of MDM machine on VMware one cannot connect to MDM with Smart Domain Management tool. mdsstat command output is completely empty. mdsconfig command shows part of initial configuration wizard and then goes down with a segmentation fault. Management machine remains not configured, no matter what you do.

The reason for this is that it is not enough space in the root partition for MDS to be configured correctly. You have to configure at least 20 GB for your system partition to succeed with the installation.

Strangely enough, this is not mentioned in the Release Notes document. RN states 3.5 GB to be the minimal requirement for /root. That is true for any other installation but Multi Domain Management.

It is also not clear to me why this issue occurs in the first place, as MDM does not really use that much space anyway.

I hope Check Point fixes this soon, at least by amending the Release Notes. Before that, make sure your MDM virtual machine has enough space configured for the system partition.