One of the most challenging things about Check Point is not about technical issues. It is about understanding support processes, getting the right attention and choosing the right support program for one's cause.
I have compiled a short guide to help you in understanding and navigating the support plans and SLAs. Unfortunately this guide is cannot be put into a blog post. Nevertheless you are welcome to read it on my google drive. Here it is.
If any question, comment or correction, do not hesitate to comment down below.
I have compiled a short guide to help you in understanding and navigating the support plans and SLAs. Unfortunately this guide is cannot be put into a blog post. Nevertheless you are welcome to read it on my google drive. Here it is.
If any question, comment or correction, do not hesitate to comment down below.